Privacy Policy

Privacy Policy

Updated May 30, 2018

Teller of Tales Privacy Policy

This Privacy Policy discloses the privacy practices of Teller of Tales Photography – a division of Jennine Hamel Creative ltd. and telleroftales.ca, our email newsletters and other applications owned and operated by Teller of Tales Photography and Jennine Hamel Creative ltd. (collectively referred to as “the company”), and to any services that display this notice. For the purposes of this Privacy Policy, unless otherwise noted, all references to “the company” include all divisions of Teller of Tales Photography and Jennine Hamel Creative ltd.

The company may contain links to other websites for your convenience and information. We are not responsible for the privacy practices or the content of those sites.

What information do we gather about you?

The information gathered when you interact with the company falls into two categories:

  1. Personal information: This includes personal information you supply when you subscribe, order, complete a survey, enter a contest, fill out a form, purchase a print, or provide your email address
  2. Non-personal information: This information is collected through technology, which includes tracking information collected by us as well as third parties.

Personal Information That You Give Us Or Ask a Third Party to Share with Us

Billing and Credit Card Information

To enable payment for the company we collect and your name, address, telephone number, email address, credit card information and other billing information. This information will only be shared with third parties who help to complete the purchase transaction. Examples of this include fulfilling orders and processing credit card payments.

Contests, Sweepstakes and Special Offers

The company collects personal information from you when you participate in sweepstakes, contests or special offers. If this information is also being collected by a third party other than the company, we will notify you at the same time. If you do not want any personal information shared, you should not participate in the sweepstakes, contest or special offer.

Reader Surveys, Reader Panels and Market Research

The company may collect personal information from you in connection with voluntary surveys conducted via the company. Data may be collected through the company, on the phone or through the mail. The information you provide may be shared, but only in the aggregate, with advertisers and partners unless we notify you otherwise at the time of collection.

Non-Personal Information Collected Using Technology

Information Collected by Us Using Technology

We use various internet technologies to manage the company and track use of the Services. Non-personal information that we collect using these technologies may be combined with other information about you.

Device Information: We may collect non-personal information about the computer, mobile device or other device you use to access the company, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.

Cookies, Beacons, Local Storage and Other Similar Technologies: We use “cookies,” web beacons, tags and scripts, and other similar technologies including local storage objects such as HTML5. These technologies allow us to manage access to and use of the Services, recognize you and provide personalization, and help us understand how people use the company.  You may not be able to access certain areas of the company if your computer does not accept cookies from us. We do not respond to browser-based “do not track” signals.

We may transmit non-personally identifiable website usage information to third parties in order to show you advertising for the company when you visit other sites. For more information about our third-party ad server, or to learn your choices about not having this non-personal information used to target ads to you, please click here.

Local Storage Objects

We may use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.

Analytics, Log Files and Reading History

Like most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses (the region or general location where your computer or device is accessing the internet), browser type, operating system and other usage information about the use of the company, including a history of the pages you view.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, advertising, marketing, and to track access and use of the company across the devices that you use to access the company.

Location Information: The ads on the company are not targeted to you based on your current GPS location.

Third Parties

Some of the services and advertisements included in the company site, are delivered or served by third-party companies, which may collect information about your use of the company.

These companies may place or recognize cookies, web beacons or other technology to track certain non-personal information about our website users. For example, in the course of serving certain advertisements, an advertiser may place or recognize a unique cookie on your browser in order to collect certain information about your use of the company. For another example, an advertiser or ad server may also be able to collect your device’s unique identifier in the course of serving an ad. In many cases, this information could be used to show you ads on other websites based on your interests.

We do not have access to, nor control over, these third parties’ use of cookies or other tracking technologies or how they may be used.

You have choices about the collection of information by third parties on our website:

1) If you would like more about your option not to accept advertiser cookies, please click here.

2) If you would like to opt-out of having interest-based ad targeting, click here.

Your access to our websites should not be affected if you do not accept cookies served by third parties.

What do we do with the information we gather about you?

Provide the Services You Request

We use the information we gather about you to enable your use of the company and fulfill your requests for certain products and services, such as sending out electronic newsletters and enabling you to participate in and renew paid services, polls and contests.

Statistical Analysis

We perform statistical, demographic and marketing analyses of users of the company, and their subscribing and usage patterns, for product development & service purposes. We use this information for analysis purposes, including analysis to improve customer relationships.

Customizing Your Experience

We use the information that we collect to allow advertising to be targeted to the users for whom such advertising is most pertinent. We also use this information to customize certain features of the company to provide you with an enhanced experienced based on the type of device you are using to access the company, and in certain cases, provide you with requested services.

Relevant Advertising

We may use demographic and preference information to allow advertising on the company to be targeted to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads. We disclose information to third parties only in aggregate or de-identified form.

Email Newsletters

The company will periodically send you email newsletters or promotional email about services offered by the company and its advertisers.

With whom do we share the information we gather?

Within The Company

If you have registered to use the company we will not sell, rent, swap or authorize any third party to use your email address without your permission.

In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets.

Third Parties

We also share information about our audience in aggregate or de-identified form. Nothing in this Privacy Policy is intended to restrict our use or sharing of aggregated or de-identified information in any way.

We may share information about attendees to our live events with sponsors or other third parties. If so, we will notify you when you provide us the information.

Service Providers

We contract with other companies to provide services on our behalf, including credit-card and billing processing, ad serving, shipping, email distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using personal information in any way other than to provide services for the company, and they may not share, resell or use the data for their own direct marketing purposes.

We reserve the right to disclose your opt-out information to third parties so they can suppress your name from future solicitations, in accordance with applicable laws. We may occasionally release personal information as required by law, for example, to comply with a court order or subpoena.

What is our email policy?

The company complies with the federal CAN-SPAM Act of 2003. We will not send you marketing messages if you have opted out. You can choose not to receive messages in the future by following the “unsubscribe” instructions located near the bottom of each email. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission. If you feel you have received an email from us in error, please contact [email protected]

Email Newsletters: The company offers several email newsletters. If you no longer wish to receive a specific newsletter, follow the “unsubscribe” instructions located near the bottom of each newsletter.

Survey Email. We may invite you to participate in user surveys asking for feedback on the company and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve the company, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

Emails From You. If you send us an email, we will use your email address to respond directly to your questions or comments.

How do I opt-out?

If, at any time, you prefer not to receive email marketing information from us, simply follow the unsubscribe options at the bottom of each email.

If you experience difficulty with the unsubscribe process, feel free to contact us at [email protected] and provide your email address along with the name of the newsletter from which you would like to unsubscribe.

Is my information protected?

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, technical and administrative controls to protect the information. Please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Other Infomation

Compliance With Legal Process

We may access, preserve and disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the company; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Children’s Guidelines

COPPA Compliance: The company does not knowingly collect or store any personal information about children under the age of 13.

Changes to This Policy

We evaluate this privacy policy periodically in light of changing business practices, technology and legal requirements. As a result, it is updated from time to time. Any such changes will be posted on this page.